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The purpose of this paper is to describe the major influences shaping higher education today and how they will transform higher education over the next 20 years.

The paper is based on research and observation of the higher education system in America. It uses LaGuardia Community College, a large, two‐year college located in Queens, New York, as a signpost for the anticipated changes.

There are three fundamental and monumental changes that will profoundly alter the field of higher education in the next several decades: the globalization of higher education; the impact of technology on changing definitions of students, faculty and knowledge; and the impact of the marketplace on the basic “business model” of higher education. The paper describes how each of these three forces will reshape higher education, while identifying factors that may accelerate or inhibit the impact of these influences.

This paper draws on the knowledge, experiences and insights of two leading higher education leaders, who regularly interact with countless faculty, administrators, students and policy makers.

Global Skills for College Completion (GSCC) offers transformative use of social media – a Guided Digital Environment – a unique set of online tools and processes to capture, consolidate, and advance the effective faculty classroom work. The ambition of GSCC is to achieve a quantum increase in the historically low pass rates of basic skills students in American community colleges. The goal is to produce a rate increase so dramatic, consistently 80%, that it is “visible to the naked eye.” This increased success rate in basic skills would have the effect of accelerating remediation and increasing the probability of college completion. We believe community college basic skills faculty possess all the wisdom necessary to figure out how to improve these rates, given the right tools. In this chapter we describe the GSCC project, the Guided Digital Environment and the Tools and Routines provided to faculty to allow them to be research-practitioners in the project, and the research we drew on to build it. We include early information and observations on the essential design elements for identifying effective basic skills pedagogy. We also describe the innovative technological tools used to create an engaged community and leave a digital trail for analysis. GSCC is funded by the Bill and Melinda Gates Foundation through a grant to the League for Innovation as part of its goal to double the number of young adults in the United States with a postsecondary credential by 2020.

Malik Aleem Ahmed is a Ph.D. candidate in the Values and Technology Department (Section of Philosophy) and Infrastructure Systems & Services Department (Section of Information and Communication) at Faculty of Technology, Policy, and Management at the Delft University of Technology in the Netherlands. He has earned a masters degree in Business Administration with specialization in Information Technology Management from Pakistan. His areas of research interests are ICT and Ethics, ICT for Governance in developing countries. His Ph.D. research concerns the usage of ICT for better Governance in developing countries. The main emphasis of the research is on the public sector institutional strengthening with the help of ICT in the developing countries and the effect of intercultural variations of values. He has worked in different capacities in the field of Information and Communication Technology for seven years in Pakistan. His last job was in the capacity of “IT Advisor” for a USAID sponsored project (Pakistan Legislative Strengthening Project) in Pakistan. He has also been involved in the field of teaching at University level. He is also serving as the webmaster of this 3TU.Centre for Ethics and Technology website.

This volume is aimed at instructors in schools of education and those who support them. It is meant to be a window by which the decisions, experiences, and evaluations of your colleagues’ use of social media in teaching can be examined. Rather than a recipe book with specific steps, it is meant to be a sauna that gets your creative juices flowing. Social media are used by people of all ages in the second decade of the 21st century, so having your learners get involved in using Facebook events for service learning projects in your town can be applicable for when they move onto teaching learners at other levels.

In the USA, as elsewhere, there is an ongoing need to improve quality in higher education. Quality improvement models from business have not been widely embraced, and many other approaches to accountability seem to induce minimal compliance. This paper aims to contend that learning communities represent a viable alternative in the quest for quality. By restructuring the curriculum and promoting creative collaboration, learning communities have become a major reform effort in US colleges.

The paper provides an overview of learning community theory and core practices and four original case studies of institutions that have made learning communities a long‐term focus of their quality improvement efforts.

Findings include: effective learning communities are clearly positioned, aimed at large arenas and issues and are central to the organization's mission; learner‐centered leadership is a key component of effective programs; learning communities offer a high leverage point for pursuing quality; effective learning communities meet faculty where they are; successful initiatives create new organizational structures, roles and processes; successful programs attract and reward competent people and build arenas for learning from one another; and successful programs have a living mission and a lived educational philosophy reaching constantly toward more effective practices.

Educators will draw rich lessons from this concise overview of learning community theory and practice and the story of these successful institutions.